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Expert Support

The strict focus on the analysis of macromolecules applying chromatographic separations and intelligent detection enables PSS to provide excellent support.

Application chemists, analysts and the experts from our column development and software and solutions department cooperate closely to push the boundaries of LC further. The close relationship with our customers and partners has helped us to continuously improve the quality of our products and services.

How can we help?

Technical Support

Spare parts and instructions firmware updates, repair and service requests.

Software Support

TeamViewer sessions, application notes and software videos. Discover how we support our users.

Column Selection

The choice of the column(s) is the key to long-term reproducible results. Discover our tools and offerings.

Creating a solution

Automated Systems, specific solutions, system integration and implementation of new methods in the lab. Work with PSS on new solutions.

Education and Trainings

Library/PSS Publications

GPC/SEC Tips&Tricks, White Paper, Application Notes and more. Download documents or request literature.

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Pressure increase, unstable baselines or weird looking chromatograms are typical problems in LC. Identify the sources with expert advice.


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